Customer Return Policy

We strive to exceed the expectations of our customers with our products and dedicated service. Lumturi is committed to providing customers with the most effective and highest quality professional services and skincare. If the service you received or the product you purchased did not meet your expectations, please feel free to contact our office directly.

IMPORTANT INFORMATION REGARDING RETURNS ON PRODUCTS

  • We only accept the return of products originally purchased from our facility with in 30 days of purchase.
  • We are not responsible for return packages that may be lost or damaged in transit.
  • Repeated return requests are subject to review. We reserve the right to deny multiple refunds to an individual who has repeatedly returned products.
  • Returns that do not meet the return policy criteria will not qualify for a refund.
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